Privacy & Refund Policy
Privacy & Data Protection
Why we collect your information
When you visit biblebythebeach.org we collect standard internet log information that helps us to analyse details, such as number of visitors to the site and patterns in visitor behaviour, which enable us to improve the user experience. We collect this information in a way that does not identify anyone.
If you visit the booking / child registration pages of this site you will be asked to provide us with personal data, such as names, addresses, telephone and/or email addresses, etc. We will make it clear when we collect personal information and will explain what we intend to do with it. You will also be asked for payment details in order to process your ticket order through the Braintree payment portal.
How we use your information
We may use your information to contact you with information about forthcoming BBTB events and/or to notify you of changes or developments to our site or our services. If you would prefer us not to do this please contact us and we will comply with your request and, if you so wish, your details will be removed from our databases.
Retention of Data
All data that we retain is protected in accordance with best industry practice, including password protection, data encryption and firewalls. None of the data we collect is released to any unrelated third party. All data is processed in house by our own staff and volunteer teams or by Braintree (braintreegateway.com).
We retain data for as long as we need it or until you request that the data is destroyed or erased.
You have various entitlements under the General Data Protection Regulation 2018 and the way in which we comply with these is set out below.
If you feel that the way we are handling or using your data is causing you damage or distress or if you have any other complaints please contact the Chair of Trustees using the same email and we will endeavour to rectify the situation.
Keeping information about you secure is very important to us. However, no data transmission over the internet can guarantee to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
Thank you for booking your place at this year’s BBTB conference. Unfortunately we are unable to offer any refunds once tickets have been paid for. If you wish to transfer your ticket to a third party please let us know so that we can update the delegate list.